A cookie is a small amount of data, which often includes a unique identifier. Cookies may be sent to your browser when you visit our websites. They are stored by your web browser on your device.
Types of cookies:
Third party cookies
Your use of our websites may result in some cookies being stored that are not controlled by GOCLEVER. This may occur when the website you are visiting includes content displayed from a third party website, for example, YouTube. This will result in you receiving cookies from these third party services.
The modification of cookies’ preferences can be realized in the settings of your browser. You should be aware that a blockade on your cookies (especially the essential and functional files) may disable individual functions of GOCLEVER website.
GOCLEVER Limited is the company responsible for data processing in connection with GOCLEVER consumer electronics products, services and websites in Europe. We are registered and have our head office in Poland.
Information that we collect
GOCLEVER may collect information about you in several different ways. Please take care when submitting information to us, in particular when completing free text fields or uploading documents and other materials.
Information that you provide us
Whenever you interact with GOCLEVER, you may be asked to provide us with information relating to you:
Information we collect from other sources
We may also collect information from publically available sources and third parties. If you purchase products from GOCLEVER online stores or other retailer, we may receive certain information about your purchase from that retailer.
Information we collect in relation to social networks
If you use any of our social network applications or pages that allow interaction with social networks, we may receive information relating to your social network accounts. If you log-in to one of our websites using your social network account, we may receive basic details from your social network profile. The basic details we receive may depend on your social network account privacy settings, however, they might include your social network ID, name, profile picture, gender and locale. We may also receive additional information from your profile if you give us permission to access it.
Information we collect when you use GOCLEVER website.
GOCLEVER website and GOCLEVER on-line stores provide GOCLEVER with information about your use of it, including details of the content that you view and interact with. For example, when you use our website, we may collect information about your visit, such as your browser software, geo-location, which pages you view and which items you ‘clicked’ on or added to your shopping basket. In general, this information is collected using digital identifiers such as a device number, browser cookie or your IP address. These identifiers are used to distinguish the information provided by your browser or device from that of another user’s browser or device, and are not used to identify you personally.
How GOCLEVER uses the information that it collects
GOCLEVER may use the information it collects for a wide range of purposes in order to:
Sharing information about you
In general, GOCLEVER does not disclose information about you to third parties without your consent. However, there are exceptions:
We prepare anonymous, aggregate or generic data for a number of purposes as outlined above. As we consider that you cannot reasonably be identified from this information, we may share it with any third party (such as our partners, advertisers, industry bodies, the media and the general public).
Your global GOCLEVER ID
Your global GOCLEVER ID account is a passport to all GOCLEVER websites worldwide. Once you have created an account, you will be able to log into many support services worldwide or register more than one product without needing to register for a new account each time.
Contents of your GOCLEVER ID account
Your GOCLEVER ID account contains common information that may be used by us to provide our supported services. This includes:
Other uses of your ID account details
GOCLEVER business partners may also use the information contained in your account for the following purposes.
Use and disclosure for legal and corporate reasons
GOCLEVER may use and/or disclose your GOCLEVER ID account details:
International transfers of your information
Your information may be transferred to GOCLEVER local offices and other third parties in countries which do not have the same level of data protection laws as those in the country where you are located.
When you provide us with contact details, such as when you purchase a product, send a product to our Central Technical Department (RMA and service) contact our technical support call centers or create an account on our website, you may be given the opportunity to opt-in to receiving various newsletters and other communications from us. These communications may include details about the latest GOCLEVER products, including upgrades and special offers in which you may be interested.
You can change your marketing communication preferences at any time. If you would like to unsubscribe from an email sent to you, follow the ‘unsubscribe’ link and/or instructions placed (typically) at the bottom of the email. Please note that we may occasionally send you important information about GOCLEVER products and services that you are using or have used. These emails are not affected by your marketing communication preferences.
Security of your information
We take a number of steps to protect your information from unauthorized access, use or alteration and unlawful destruction, including where appropriate:
Access to your information and your rights
If you would like a copy of the personal information that we store about you in our customer databases, please contact us using the details given in the Contact section below. You may be asked to provide some proof of identification so that we can verify that it is you making the request. This is in addition to your legal rights, including the right to access a copy of your personal information, the right to request the deletion or updating of any inaccurate personal data and the right to object, in some cases, to our processing of your personal data.
Links to other sites
Some of our websites may contain links to other websites that are not operated by GOCLEVER. While we try to link only to sites that share high standards and respect for privacy, we are not responsible for the content, security or privacy practices of those other websites.
GOCLEVER considers a child to by anyone under the age of 15. We do not knowingly seek or collect personal information from or about children without the consent of a parent or guardian. If GOCLEVER becomes aware that personal information that has been submitted to relates to a child without the consent of a parent or guardian, GOCLEVER will use reasonable efforts to:
If you need further assistance or would like to make a comment, you can contact us by mail: firstname.lastname@example.org.